THE BAJA POST
NEWSROOM
SOURCE: PR NEWSMEDIA
FortisBC Energy Inc. (FortisBC) is celebrating a major safety milestone, with gas line damages in 2024 at their lowest level in more than 20 years. A total of 779 incidents were reported, continuing a downward trend that reflects the effectiveness of FortisBC’s ongoing efforts to educate the public on safe digging practices. This significant achievement also comes as a direct result of the growing use of BC 1 Call, a free service that helps prevent damage to underground utilities before digging begins. With a record of nearly 170,000 BC 1 Call tickets processed in 2024, this surge in usage demonstrates heightened awareness of the importance of checking for buried utilities before disturbing the ground.
«The strong correlation between increased BC 1 Call usage and the decline in gas line damages is clear,» said Ada Nadison, program manager, public safety at FortisBC. «While this progress is encouraging, we know there’s still work to be done, particularly in Metro Vancouver. We continue to prioritize safety and raise awareness about the importance of calling or clicking before digging.»
When a gas line is damaged, it can pose serious safety risks, cause service interruptions and lead to costly repairs. FortisBC works year-round to provide training and support to contractors, landscapers and municipalities to ensure they understand safe excavation practices. In 2024 alone, the company conducted more than 30 safety training sessions across the province, engaging directly with contractors to further promote safe digging practices.
«We’ve seen fantastic engagement from contractors at our training sessions,» said Nadison. «These proactive measures are helping to keep damage incidents low. It’s encouraging to see such strong participation, and we remain committed to providing more training and support across the province.»
British Columbians can help keep this positive trend going by following these simple steps:
- Click or call BC 1 Call at least three business days before digging to get free information on buried utility lines. Visit www.bc1c.ca or call 1-800-474-6886.
- Use hand tools to expose gas lines before using any mechanical equipment. A minimum one metre safety zone around the gas line is required.
- If you need help understanding your BC 1 Call maps, contact FortisBC at 1-888-822-6555 for support.
If you smell rotten eggs or hear the sound of escaping gas, stop what you’re doing, go outside and call 9-1-1 or FortisBC’s Emergency Line at 1-800-663-9911.


